Unhappy People

So working in retail is quite an interesting event. Everyday you are placed face to face in peoples dark clouds or bright sunshine. I have personally taken it as a challenge to bring out the smiles in people. To make them laugh, smile, reminisce or just simply be in a better mood.

Yesterday there was a woman that walked in. I greeted her in my usual way, "hello, how are you doing today?" She said fine and walked around. I could tell she was going to be work. So I kept telling her about things, trying to connect with her, trying to get to that one place where she would open up. I told her about our party room.. she replied "we are not from around here", very ruff and cold. I took that opportunity and said, "oh really where are you from" and from there I had her. We talked about the wine country, about the seasons, the leaves, the heat, and right on into the grandchildren. She ended up not buying anything but I believe she had a light step when she left. I believe that I made her a bit happier :0)

May not have made a sale but I became a bit richer inside.

Sometimes we all have bad days, but if your going to walk into this store, better be prepared to smile!